2game Terms and Conditions

1.1 Eligibility and Applicability

To use the 2game platform you must meet the following eligibility requirements. These terms and conditions apply to all types of users, whether they are simply browsing, creating an account or actively playing games. If you disagree with any term, stop using the platform immediately.

• You must be at least 21 years of age.
• You are using this service of your own full and free consent.
• You are aware of applicable local laws and are solely responsible for complying with them.
• You are not operating more than one account at the same time.

1.2 Right to Amend

2game reserves the right to change, add to or remove any part of these terms and conditions at any time without prior notice. Continued use of the platform after any change will be taken to mean that you have accepted the revised terms. You are therefore advised to review this page regularly.

2.1 Registration Process

To create an account on 2game, users must provide accurate and complete information. Providing false information may result in account closure and any deposited balance may be forfeited.

• Each user may open only one account.
• Account details — name, mobile number and email — must always be your own.
• Keeping the account password confidential is entirely the user's responsibility.
• An account may never be transferred to or sold to a third party.
• Accounts for minors (under 21 years of age) are not permitted.

2.2 Identity Verification (KYC)

2game reserves the right to verify a user's identity at any time. National ID card or passport details may be requested when needed to keep the platform safe and trustworthy. Withdrawals may be put on hold until verification is complete.

• Requested documents must be submitted within 72 hours.
• Failure to cooperate with the verification process may result in the account being temporarily or permanently closed.

2.3 Account Closure and Suspension

2game reserves the right to temporarily or permanently close any account in the following circumstances:

• Suspected fraudulent activity or misuse of an account.
• Operating multiple accounts.
• Providing false information.
• Abuse of bonus rules.
• Being identified as a minor.
• Violation of any clause of these terms and conditions.

3.1 Deposits

The deposit process on 2game is fully secure and protected through SSL encryption. The following payment methods are accepted:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

The minimum deposit amount for all methods is ৳200. Deposited funds must be sent only from the registered user's own account. Deposits sent from third-party accounts are not accepted and may be returned.

3.2 Withdrawals

The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Successfully approved withdrawals are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used at the time of deposit.
• Identity verification (KYC) must be completed before the first withdrawal.
• All withdrawal requests will go through a verification process.
• Unusual or suspicious withdrawal requests may be put on hold pending investigation.

3.3 Currency and Conversion

All transactions on 2game are conducted in Bangladeshi Taka (BDT / ৳). User account balances will be displayed in Taka and all bonuses, winnings and cashback will also be calculated in Taka.

4.1 Welcome Bonus

A 150% welcome bonus is available on the first deposit at 2game, up to a maximum of ৳10,000. The following conditions apply to this bonus:

• To claim the bonus, the first deposit must be made using an eligible method.
• Before withdrawing the bonus, the total amount (deposit + bonus) must be wagered 25 times.
• There will be a specific time limit to complete the wagering requirement, which will be communicated at the time the bonus is granted.
• Each bonus offer applies only once per account.
• Multiple bonuses cannot be combined at the same time unless explicitly permitted.

4.2 Recurring Promotions and Cashback

Under the 2game VIP program, users receive a weekly cashback benefit. Cashback amounts by VIP level are as follows:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.4% weekly cashback.
• Gold: up to 0.6% weekly cashback.
• Platinum: up to 0.8% weekly cashback.

Cashback is generally paid every Monday. Bonus wagering conditions may also apply to cashback.

4.3 Bonus Abuse

2game is committed to ensuring fair use of the bonus program. Any of the following activities will be considered bonus abuse and may result in the bonus being cancelled and the account being closed:

• Claiming bonuses using multiple accounts.
• Placing low-risk bets for the purpose of unfairly exploiting bonus benefits.
• Betting against one another in a coordinated group (match betting).

5.1 General Gaming Conditions

The following general conditions apply to playing all games on 2game:

• Technology from trusted game providers is used to ensure the outcome and fairness of all games on the 2game platform.
• If a technical error occurs during a game, 2game reserves the right to void the affected bet.
• An internet disconnection may affect a bet in progress — 2game is not responsible in such cases.
• Apparent winnings obtained due to a software bug or error may be declared void by 2game.

5.2 Sports Betting Conditions

The following additional conditions apply to cricket, football and other sports betting:

• If an event is cancelled, bets will generally be refunded.
• Rules for pre-match and in-play betting may differ — please refer to the specific rules for each market.
• Placing bets based on match fixing or any illegal information is strictly prohibited.
• Betting is available on all major tournaments including BPL, IPL and the T20 World Cup.
• Odds may change at any time — if odds change after a bet is confirmed, the confirmed odds will remain applicable.

5.3 Live Casino Conditions

Live table games from Evolution Gaming, Ezugi and other providers are played with real dealers. The dealer's decision is final during live casino games. 2game will not be held responsible if a game is missed due to a connection problem.

6.1 Fraud and Cheating

The following activities are strictly prohibited on the 2game platform and, if detected, will result in immediate account closure and forfeiture of all balances:

• Attempting to hack or manipulate game software.
• Playing games using bots or automated software.
• Using a false identity to create an account.
• Money laundering or transactions involving illegal funds.
• Collusion or team betting.
• Exploiting technical vulnerabilities in the platform.

6.2 Geographic Restrictions

2game services may be restricted in certain regions. The user assumes sole responsibility for confirming that using this service from their current location is consistent with their local laws. Bypassing geographic restrictions via VPN or proxy is prohibited.

7.1 Personal Data Storage

2game is committed to protecting users' personal data. Information collected during registration and gaming activity will be used solely for providing services, ensuring security and fulfilling applicable legal obligations. For more details, please see our Privacy Policy.

• Your data is not sold to third parties.
• All data is protected through SSL encryption.
• To update your account information, please contact us via live chat.

7.2 Cookie Usage

2game uses cookies to operate the site properly and improve the user experience. Continued use of the site will be taken as your consent to the use of cookies. You can manage cookies through your browser settings, though doing so may cause some features of the site to not work correctly.

8.1 Commitment to Responsibility

2game believes that gaming is a form of entertainment and it is our responsibility to ensure it does not become a problem. We encourage users to play responsibly. To learn more about responsible gaming, please visit our Responsible Gaming page.

• You can set a temporary break or self-exclusion on your account if you wish.
• The option to set daily or weekly deposit limits is available.
• If you notice signs of gaming addiction, please contact our support team immediately.

8.2 Protection of Minors

2game strictly follows a 21+ age policy. If a minor has created an account, it will be closed as soon as it is identified and all transactions will be cancelled. Parents and guardians are requested to take appropriate steps to keep minors away from online gaming.

9.1 Disclaimer of Liability

2game accepts no liability in the following circumstances:

• If a game is disrupted due to an internet outage or a third-party technical failure.
• If the service is unavailable due to a natural disaster, government directive or force majeure.
• If an account is compromised due to the user's own negligence or a data breach caused by the user.
• If the expected winnings from gaming do not occur or a loss is incurred.

In any situation, 2game's maximum liability will be limited to the user's actual account balance.

9.2 Service Interruption

2game reserves the right to temporarily suspend services due to maintenance, upgrades, or unexpected technical issues. Advance notice will be given where possible, but in emergency situations services may be suspended without notice.

10.1 Complaint Process

If you have any dispute or complaint, please contact our support team first. The support team is available 24/7 in Bengali via live chat or by email at ([email protected]).

• An initial response will be provided within 72 hours of submitting a complaint.
• Complex matters may take additional time to resolve.
• In all disputes, 2game's decision will be considered final, unless a clear technical error is proven.

10.2 Applicable Law

These terms and conditions are framed in accordance with applicable international online gaming guidelines. For the resolution of any dispute, both parties will first attempt to reach a settlement through mutual agreement.

11.1 Getting Support

Contact us for any questions or comments regarding these terms and conditions:

• 24/7 Bengali live chat support — use the live chat button on the platform.
• Email: [email protected]

We will try to respond to all inquiries as quickly as possible.

11.2 Entire Agreement

These terms and conditions, our Privacy Policy and Responsible Gaming Policy together form the entire agreement between 2game and the user. No prior verbal or written communication replaces this document.

Welcome to 2game. Play responsibly and enjoy.